Time Matters 11
Time Matters software has been helping law firms streamline their operations and improve client services to fuel firm growth for over 20 years. Now, with the
Time Matters Mobility service in version 11, you can convert downtime into additional billable hours by gaining the power to work wherever you need to and whenever you choose to. Respond to clients faster, securely access case and matter information, enter time and expenses on the spot and more — right from the palm of your hand.
Leverage highly customizable Time Matters practice management software in and out of the office. Designed specifically for small and medium-sized law firms, Time Matters lets you foster collaboration on matters, streamline internal processes and fuel growth through increased billable hours and profitability.
Time Matters helps you save time and increase firm profitability by capturing and effectively managing day-to-day information and activities related to calendars, email, cases and matters, clients, contacts, deadlines, communications, research, documents, time billing, and more. Download and try Time Matters for free for 30 days*.
To request the free trial software, click here.
* Certain conditions apply.
Time Matters Highlights
- Centralized Case Information — Avoid information overload and quickly locate any information you need by organizing and storing all information relevant to a matter — including contacts, emails, notes, documents, appointments and tasks — in a single source shared by all members of your firm.
- Extensive Customization Options — Tailor Time Matters to the way you work. Automate common tasks and processes to save time and optimize your firm’s effectiveness.
- Docketing, Calendaring and Scheduling — A comprehensive alert and reminder system helps you stay on top of deadlines, meetings and other due dates.
- Broad Range of Integrations — Leverage your existing software and hardware by easily integrating Time Matters with other third-party and LexisNexis® applications, including leading legal billing systems, standard office software and hardware — so your firm runs smoothly and efficiently. Click here to view the Time Matters 11 third-party product requirements.
- Built-In Security — Ensure there are no conflicts of interest in your matters with comprehensive search capabilities. Prevent unauthorized access and track change activities to preserve data integrity and safeguard/>
To request the free trial software, click here.
* Certain conditions apply.
Time Matters® Mobility — Frequently Asked Questions
General Questions
Q. What is Time Matters® Mobility?
A. Time Matters Mobility is a new service — available with version 11 — included when you subscribe to a current Time Matters Annual Maintenance Plan (AMP). Time Matters Mobility allows users to view and update basic matter information, find client contacts and enter billable time and expenses from web-based smartphones and other mobile devices.
Q. How much does Time Matters Mobility cost?
A. Time Matters Mobility is included at no additional cost as part of your AMP. However, you may incur data charges from your mobile provider when you use the service.
Q. Must I have a current AMP to get/use Time Matters Mobility?
A. Yes, Time Matters Mobility is only available to customers with a current AMP.
Q. What happens to Time Matters Mobility if I cancel or do not renew my AMP?
A. If you cancel or do not renew your AMP, you will lose access to the Time Matters Mobility service.
Q. Can I still use Time Matters Mobility if I am not on version 11 of the software?
A. No, Time Matters Mobility only works when Time Matters 11 software is installed on your server.
Q. How do I get Time Matters Mobility?
A. Customers subscribed to a current AMP will be able to access Time Matters Mobility upon upgrading to version 11, installing the Time Matters Mobility Access Manager agent on the server or workstation, then logging in to the secure Time Matters Mobility web site.
Q. Does Time Matters Mobility require a user licence to log in?
A. Yes, Time Matters Mobility requires a licence to log in. Time Matters Mobility licences are separate from Time Matters licences. Customers who subscribe to a current Time Matters AMP will receive the same number of licences to access Time Matters Mobility as they have for Time Matters.
Q. What actions can I take while using Time Matters Mobility?
A. You can view, enter and edit matter information and contacts, plus view and enter time and expenses in Time Matters Mobility. Soon, you will be able to view, enter and edit information in your Time Matters calendar from Time Matters Mobility.
Q. What types of records are supported in Time Matters Mobility?
A. The following types of records are supported in Time Matters Mobility: matter, time, expense and contact. At this time, task, event, note, document and email records are not supported. Alerts and notifications are not supported. Event and calendar records will be supported soon after the release of version 11.
Q. Can I access archived records in Time Matters Mobility?
A. No, you cannot access archived records in Time Matters Mobility at this time.
Q. Can I search for records in Time Matters Mobility?
A. Yes, you can search for contact records by name, client ID, staff and code in the Contacts screen. You can also search for matters by name, matter number, staff and code in the Matters screen.
Q. Can I access my email through Time Matters Mobility?
A. Time Matters Mobility was developed as a complement to the existing Time Matters integration with Microsoft® Outlook®/Microsoft Exchange, which enables you to access your email and calendar from your web-enabled mobile device. Time Matters Mobility provides you with access to components not available via integration with Microsoft Outlook/Microsoft Exchange, such as matter information as well as time and expense entry.
Q. How does Time Matters Mobility allow me to track and enter my time?
A. The Time Matters Mobility service allows you to manually enter your beginning and ending time to ensure it is tracked.
Q. Will I be able to customize Time Matters Mobility?
A. No, Time Matters Mobility is designed to provide lawyers and billable staff with access to the key features of Time Matters that they need while on the go, not the full application.
Q. Can I access reports from Time Matters Mobility?
A. No, at this time, you cannot access reporting from Time Matters Mobility.
Q. Does Time Matters Mobility replace the existing Time Matters mobile solutions?
A. Time Matters Mobility is not designed to replace the existing Microsoft Outlook/Exchange integration, but provides another option to address customer need to access firm-level information, such as contacts and matters, as well as enter time and expenses when away from the office.
Existing wired and “over-the-air” synchronizations will still be supported in Time Matters 11.
Technology Questions
Q. What are the system requirements to run Time Matters Mobility?
A. Time Matters Mobility requires a web-enabled mobile device with an active Internet connection — such as Apple® iPad® and iPhone®, BlackBerry®, Google® Android™ and Windows® 7 Mobile devices — as well as the installation of Time Matters 11 software and the Time Matters Mobility Access Manager agent on the server or workstation.
Click here for Time Matters system requirements.
Q. Why is LexisNexis not pursuing device-specific applications, such as an iPhone application?
A. Unlike a device-specific application, a web-based solution like the Time Matters Mobility service does not require data to be stored on the mobile device. As a result, the security risk to the organization is significantly less with a mobile web-based solution. Additionally, mobile device manufacturers constantly change hardware and software platforms. A mobile web solution that only requires a browser and active Internet connection is compatible with more devices, allowing more customers to take advantage of Time Matters software on the go. We will continue to monitor the mobile application market. Should there be significant demand for device-specific mobile applications, we will consider adding these to our portfolio.
Q. What experience does LexisNexis have in developing mobile services?
A. LexisNexis has collaborated with Microsoft to build and offer the Time Matters Mobility service. Time Matters Mobility is based on the Microsoft® Windows Azure™ platform, a secure cloud computing platform used by over 10,000 leading organizations, including NASA, General Mills and 3M.
Q. If Windows Azure is a cloud application, who actually “controls” the Time Matters Mobility Service — do I host it, or does LexisNexis or Microsoft host it?
A. We host the Time Matters Mobility service on a secure Windows Azure server but do not store any of your client or matter data. Your client and matter data is stored only in your firm’s Time Matters database.
Q. Do I need to install software on the mobile device to use Time Matters Mobility?
A. No, since Time Matters Mobility is a mobile web service, no software is required to be installed on your device. All you need is a supported mobile device with a web browser and a live Internet connection to access Time Matters Mobility.
Q. Must I have an Internet access to use Time Matters Mobility?
A. Yes, you must be able to connect to the Internet through your web-enabled mobile device to use Time Matters Mobility.
Q. To use Time Matters Mobility, do I have to be logged into the Time Matters software on my desktop?
A. The beauty of Time Matters Mobility is that you can use it from your web-enabled mobile device without needing to be logged into Time Matters back at your office.
Q. On average, how much of my phone’s data plan will Time Matters Mobility use?
A. The amount of your data plan consumed by Time Matters Mobility use will depend on the frequency and duration of your use of the Time Matters Mobility service. You are responsible for any charges associated with data access and downloads. Please consult your mobile device provider for details about your plan.
Q. Since Time Matters Mobility is web-based, can I access it from my laptop?
A. Although Time Matters Mobility was designed specifically for use with mobile devices as a mobile service to provide you with the convenience and flexibility of access to Time Matters in situations where you may not have a laptop, you can use a laptop if you choose.
Security Questions
Q. Will other individuals or firms see my data when I use Time Matters Mobility?
A. No, when you use the Time Matters Mobility service, you are creating a secure, encrypted connection to your Time Matters environment back at your office. No one else can see your data.
Q. Will my data be secure?
A. Yes, the data is compressed and encrypted from the moment the data leaves your office Time Matters environment all the way to it being shown on the mobile device. Additionally, no data is stored on the device, reducing your risk should the device be lost or stolen.
Q. How do I get rid of the data on the mobile device if that person leaves the firm?
A. No data is stored on the device, so there is nothing to remove. By disabling the user in Time Matters, you also disable that user from access to Time Matters Mobility.
Time Matters and PCLaw® Billing & Accounting Software has an extensive network of Certified Independent Consultants (CICs) in Canada and other countries. The customer contracts directly with the Consultant. CICs must attend certification classes at the Time Matters Training Centre or at a regional training facility and pass both written and oral exams.
If you require personalized assistance, or assistance that is beyond the scope of technical support (set up and operating systems, networks, hardware, SQL databases, etc.), consider contacting a CIC. A CIC can provide on-site visits for consultation, installation and setup, custom configurations, and training. If you'd like to harness more of the power of your system but aren't sure where to begin, you might benefit greatly from the skills and experience a CIC would bring.
For more information on consulting, click here
While there may be one of more CICs in your area, no CIC has exclusive rights in any territory. Please keep us advised of the quality of the support provided by the CIC in your area by contacting Time Matters